Refund and Returns Policy

Refund Policy for Brown Dates

At Brown Dates, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below:

1. Eligibility for Refunds

   • Refunds are available for products that are defective, damaged, or incorrect.
   • Products must be returned within 7 days from the date of receipt.

2. Return Process

   • To request a return, contact us at care@browndates.in with your order number and details of the issue.
   • We will provide instructions for returning the product.

3. Refunds

   • Once we receive and inspect the returned product, we will process your refund.
   • Refunds will be issued to the original payment method used for the purchase.

4. Non-Refundable Items

   • Products that have been used or are not in their original condition are not eligible for a refund.

5. Shipping Costs

   • Shipping costs for returning items are the responsibility of the customer unless the return is due to our error.

Contact Us
For further assistance, please contact us at care@browndates.in.